About the Research:
In a reality of a new public administration in which many authorities treat residents as customers, residents' satisfaction can be used as an indicator for managers in the process of formulating work plans and allocating resources to handle various local aspects.
Identifying the factors that are associated with residential satisfaction, in personal, physical, economic, cultural, social or environmental aspects, may provide municipal managers with an insights on the tastes and preferences of their residents, and divert attention to issues that require better management and investment to improve residents' satisfaction.
The study seeks to examine the relationship between satisfaction with the place of residence and personal, physical, social and environmental parameters. We examine these in a multivariate model to explore the relative importance different factors. The research uses a subjective parameter of satisfaction with the place of residence while controlling for background variables such as age, gender, ethnicity, religiosity, socioeconomic standing, and the size of the municipality. Explanatory variables combine variables relating to urban transport infrastructures, urban quality of environment, social cohesion and sense of security. Relative importance of explanatory variables are explores as well as differences between ethnic and religious groups.
The study relies on a large representative sample of over 7000 respondents. The source of the data is the CBS social survey for the years 2014 and 2021.